Matching moments keeps crashing

My game on Apple iPad loads, but then is frozen. Nothing moves or plays.

I'm having the same problem on my desktop PC! Very frustrating - I've been trying all day and now it is nearly midnight here so it will have to be an abandoned challenge.

Me too.....I've been having this problem for the last few days! Its very frustrating.

mine still frozen can't make moves

Matching moments loads but will not allow play!!

when will you fix magic moments i can not complee my challenge