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kabbw ian25159 brinksace1 Tammylynnw
Thanks for providing a bit more detail. If you have tried all the Pogo Troubleshooting Steps and are seeing a White, Blue or Black Screen, please take a moment to view this guide concerning Graphics > Pogo Graphics Guide
If you have finished all the system checks and are still encountering an issue, please reply with the steps outlined on How to Report a Problem on Pogo Guide
Pogo username:
Device Type (PC. Laptop, Phone, Tablet):
OS version (Windows 10, Windows 11, or macOS):
Browsers Tested (Microsoft Edge, Google. Firefox, Safari):
Current Browser Version Number:
DxDiag File attached: (Yes/No):
Error messages or Error Images:
Screenshots showing what’s happening:
What Troubleshooting Steps you've already completed:
For Windows 10 Users: Due to the ended of support for Windows 10 by Microsoft, you may encounter more frequent issues with Pogo games and your device. Please view the Information for Windows 10 Users on Pogo: Understanding Recent Changes. This details information that could clarify the difficulties you are experiencing.
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