Forum Discussion

1 year ago

Merge Academy - 135 Gems removed but never uploaded 1000 energies.

Merge Academy has a sale on items to purchase. I bought 1000 energies. 135 gems were removed from my gems list but it never gave me the 1000 energies. I'd like to get that 1000 or have my 135 ...

irdippy

1 year ago

i bought 3400 coins you took my gems but no coins. i would like either my coins or my gems

katieandlilly

1 year ago

I'm having the same problem. I used 20 gems to get 100 energy. The gems were debited but no energy credited. I did a second order, and the second time the energy was credited. So I paid 40 gems for 100 energy. EA customer service is so awful that I can't get any help. I just want my 20 gems back or the 100 energy.