Solved
Merge Academy - Softlocked at Chapter 4
I finished Chapter 4 (Apple) last night Chapter 5 (Spinning Wheel) unlocked and went to home screen and won't load from there. Please address this issue.
Thanks for finally fixing this problem.
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42 Replies
Just leveled up to Chapter 4 I can't play, collect my 12 hour rewards, buy energy or coins. I have closed out the browser and shut down and restarted my tablet with no success.
Mine loaded, but cannot get 12 hour rewards. Energy was not awarded. Regenerator resets after only one match.
MIne is doing the same. 5 days now. Frustrating because I spent 700 gems for the badge to get here and now it does nothing. I even started it in a different browser.
Merge Academy froze 5 days ago too...on chapter 4 . Do you fix these things ever? I am in the middle of 2 challenges! BTW my screen name is Happy96, Dg061396 is old. Please fix it's been 10 days now.
Mine froze up when I leveled up to chapter 4. I have the weekly challenge to finish as well as a spin to win challenge. Its been 3 days now and I can only open the game. Can't collect 12 hour rewards, change between chapters, buy energy or coins or play. So frustrating!
:[edit: email address removed][ I am having the same issue and I am stuck on the spinning wheel
Issued started September 16. Screen lock in Chapter 4. Cannot click on anything. Haven't been able to do anything else in the game (including collecting items from map) since 3:30p on 09/16 (missed 2 collections already). Trying to find link to report issue to POGO. Not having much success. Only good thing about game locking is that I am saving money not buying gems to play the game.
I am having the same issues as well, even after doing all the troubleshooting
Mine isn't working right either. It keeps telling me there is something new to click on, but there is nothing there
I finished the weekly challenge at 2:05 am. I need one item to complete the required 15 orders. I had to buy gems, then buy seeds, or coins to unfreeze the cauldron for books. I checked my album and I was not awarded the badge. If I had know I wasn't going to get the badge I would never have stayed up that late or bought the gems. I have been a member since 2002. Is there a way I might be able to be awarded the badge?