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debbiejake
4 months agoRising Newcomer
I am having the same issue after leveling up on chapter 4 It's not worth even trying to contact the help desk.. they are NO help. I wasted gems purchasing energy that can't be used now so maybe I will just contact my bank for a refund on my last gem purchase.. maybe that will get their attention since money is the ONLY thing Pogo cares about, certainly not the happiness of their players