Solved
Merge Academy - Softlocked at Chapter 4
I finished Chapter 4 (Apple) last night Chapter 5 (Spinning Wheel) unlocked and went to home screen and won't load from there. Please address this issue.
Thanks for finally fixing this problem.
Forum Discussion
I leveled up to Chapter 4, September 14th, it's been 8 days and I can't play, collect 12 hour rewards or buy energy or gems. I have posted on the forums and submitted a help ticket. I missed out completing last weeks Merge Challenge. I only needed to complete one more order to finish. I can't complete the Spin To Win challenge that I am already in the process of playing. This is unacceptable. Can someone fix this issue? I am not the only one who has experienced this.
Same problem here. Finished Chapter 4, Chapter 5 unlocks, then the game freezes. Can't collect rewards, play the Treasure Trove, or access the game at all! So frustrating. I also spend way too much money on this game. I love it! Trying to be patient, but it sure would be nice to get some sort of response from Pogo about what's being done here.
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