Re: Merge Academy Not Saving Progress

It's still happening, over a day into the new trove and it keeps resetting. Not only the trove, but any stickers previously earned. And to the EA forum unhelpful helper: multiple open games is not the issue!!! 

i am having  same poblems has everyone one else has its just noe saving and when I lea

ve game and come bk all has reset to zero pogress

Now my regular board on Merge is working correctly. The treasure trove is still starting back from the beginning every time I go to a different game and back to Merge. I only have it open in one tab. Same on 2 different desktop computers i have tried it on. 

Also, the sticker game is just borked. It's not saving correctly either. 

I think it would only be fair to reset the clock on Treasure trove once this issue is fixed. 

Same here. VERY FRUSTRATING

It seems to me that your service update is not addressing the issue. I never have multiple tabs open to the game, and the progress is not being saved. Also, the new stamp album feature is not saving progress.

mine either

Dumpster fire. Get it together EA FFS.

It has been a week since I last posted about Merge, and I still get in the gate. I can't collect from the garbage can and proceed. Please help.

2-20-2026

Merge Academy not giving me my credit even tho I have completed the challenge.

03-31-2026

Merge Academy is not loading progress. I use gems to  get  more energy but the games puts  me right back to the beginning. This has been going on since yesterday. Treasure trove is working  and the Sticker album isn't either. I am losing gems  and it's taking away how far I've advanced.😟.

mine is not saving either kind of a pain in the butt

same here. this is not a multiple windows open problem but a technical issue with the game. Pogo, please fix!

It is not saving not saving treasure trove progress for 3 days no

Was so excited to see the new games in Merge and haven't been able to play, well play for nothing, for two days. Progress is not being saved. I've only ever used one window. Don't know what screen shots you would like?? I use all the energy, it goes down to 0 in the both the classic and mining game. I go out and come right back in (immediately) and the energy is back up to 100, coin token totals are reduced, back to previous game totals and all matches undone. It would be great if this could be looked at.

This has nothing to do with multiple browsers and instances. Just look at the sheer number of players reporting the same issue, that Treasure Trove does not save progress since yesterday. That is what I'd like them to give a Service Update to, rather than just insinuating it's the player's fault. 

Same thing!! Hello!!! Been with Pogo for years!! this is really happening!!!

You need to fix the Treasure trove game it won't save progress and after you fix it you need to add more days for time lost!!!

The advice DID NOT work.  And I only run one window at a time when playing anyway.

Advice did not work!!

for2 days now everytime I go into the Merge Academy Event it starts over....very frustrating!!

This has been going on since yesterday.  I played for an hour, buying coins, and it  WILL NOT SAVE.  i left and came back and I'm right back to where I was before Iplayed for an hour   FIX IT AND STOP TELLING US TO SEND SCREEN SHOTS ETC.  THERE IS AN ISSUE AND YOU KNOW IT ..

I'm having the same issue and I can assure you that I do not have it open in more than 1 browser. I'm giving up for today. I'm just getting frustrated and that is the exact opposite of why I play these games.🤬

Coming back and seeing my progress not saved and doing the same sequence again and again, I thought it was me at first, not doing the "save & exit". After the 4th time, I came looking in the forum to see if I was the only one. Not that I know it isn't,  I give up. Not wasting time and effort on it. And getting in touch with anyone at Pogo/EA is next to impossible. I used to love this site, especially the minis and backgrounds (for something different) and the chat boxes for talking with people all night (when I wanted - LOL), but it's been more problematic lately. 

I cleared cache and cookies, changed browsers and devices and made sure I logged out of the other devices. Same issue. 

• Here is the info you requested - please let us know when this is fixed so we don't waste anymore time trying and it just reverts back.
• MERGE ACADEMY NOT SAVING - I do not have it open on multiple devices, browser or tabs
• Cannot play the game at all on my Ipad. 
• UN- kigerclaire
• Started approximately 3/30/26 (after game update)
• Device: Laptop
• Browser: Chrome Version 146.0.7680.165 up to date
• Yes it still occurs with only one tab/browser in use
• No other games impacted Plenty of screenshots but in order to see the issues you would need to see a series which I can send directly to EA if needed. Too many to add here.

This is what I have at 12:08 when I go back into the game after saving and exiting. 

"love" how the reminders seem to make it our fault the programs within Merge Academy (Treasure Trove and Stickers) have not worked properly since their appearance on March 30th..  For What it's worth, I tried the program in both my PC (Duck Duck Go current version) and IPad mini (currently Safari - current version) and have not bothered to try yet another browser,,