Merge Academy Coins Purchased With Gems Not Received.
I normally don't use gems to purchase coins in Merge Academy but I felt like getting the daily challenge finished quickly. Well that didn't work out well for me since my gems were taken & no coins were credited to me.
I tried exiting the game and reopening it in case it needed to refresh but to no avil.
I would appreciate that I be given back my gems if this isn't resolved today because I won't be able to get credit for the daily challenge which was why I purchased the gems.
Hello! For account/order issues we must contact EA Help directly.
Here > I want to check my order status - Pogo
Click on Chat With Us and follow the steps to open a case.
Also, our Pogo Community Manager, Pogo Sconnie recently stated that they are currently investigating this issue.
Games Forums Home | Service Update - Merge Academy
October 31st, 2024, 8:56 am
Hi everyone -
We understand that some of you are experiencing issues where you're not receiving coins or energy after spending your gems in Merge Academy. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we'll share any updates with you as soon as we have them. Thank you for your understanding. sconnieHope everything works out for you & Take Care!
