Forum Discussion

Boileralum1996

New Rookie

3 days ago

Merge Academy Freezing, Dropping Purchases

I was in the Treasure Trove game, bought some energy. The game froze, when I returned the purchases were gone - but the gems used to purchase them were also still taken. Happened twice so now I am mi...

bug

technical issues

oickathy

Rising Novice

3 days ago

I have the exact same problem except it was coral secrets. Twice I purchase 1000 energy for 180 gems. 360 gems was taken from my account but I did not receive the 2000 energy for my purchase. I checked my gem transactions and it shows twice I did this purchase but the date is very wrong.

Does anyone know specifically where I can start my case. I have been looking here for at least 45 minutes.