Merge Academy Not Counting Merges

Same here. This stinks,  I should have the special daily already but don't. I will lose the 7 day reward.

I played extra merge games to get the daily merge challenge. However, I will wait patiently for pogo to add 1 to my merge fair challenge; thanks, Pogo.

GrannyJ10197​ Sally0726​ JigsawLady​ 

Hello! Sorry to hear about your difficulties completing the Merge Academy surprise challenge this week. It is crucial to keep in in mind something of great importance, both now and in the future.

When Pogo (or really any browser-based game or site) starts behaving inconsistently—glitches, missing features, or inconsistent progress tracking, this often points to corrupted or outdated cached data and at other times outdated software.

Why and How? Pogo is a browser-based gaming site, 

🧐 Why it matters for Pogo

• Browser-based gaming platforms run entirely inside your browser, so it relies heavily on cookies (for login/session tracking) and cached files (for game assets, images, and scripts).
• Game progress tracking: If cookies are corrupted or bloated this will lead to progress counting in some games but not others.
• Loading issues: Outdated cached files can prevent new updates or patches from loading correctly, causing games to freeze, fail to load, or behave inconsistently.
• Performance: A cluttered cache slows down the browser, making games laggy or unstable.

⛔ Great importance

Technology evolves continuously, reshaping how websites operate and how we, as users, interact with them. Our devices, Phones, Tablets, Laptops, Desktops and even our internet routers are constantly updating nonstop and need to be clean and clear (basic upkeep) quite a bit.

Between October and November 2025

• Windows 10 reached end of support.
• Windows 11 received major security updates 68 total to date (unusual and significant)
• Microsoft also tested Windows 11 version 25H2 and 26H1, hinting at upcoming features for 2026
• Apple rolled out iOS 26.1, macOS Tahoe 26.1, and expanded Apple Intelligence (one of Apple’s biggest updates ever)
• Apple introduced tighter security with critical security hardening.
• Google: Released Android 25 QPR1, focusing on AI-driven personalization and enhanced privacy controls.

✴️ All of these changes and updates to our devices have ripple effects on a browser-based gaming sites like Pogo, they often alter how browsers handle graphics, memory, and APIs (computer language - think of it like a recipe changing to new ingredients). *Keeping our devices updated and current is essential, not only for Pogo to run smoothly but for the overall security & compatibility of any device.

✨ Best maintenance checklist: 

Keep Your Browser Updated: Patches can come in at any time and sometimes multiple times a week. New browser versions fix bugs, improve speed, and ensure compatibility with modern web games.

Clear Cookies & Cache Regularly: Cookies store login/session info, while cache stores site files. Over time, they get bloated or outdated, causing glitches. If you are a heavy internet user or gamer, this needs to be done often.

Think of it like tidying up a cabinet - when it’s cluttered with old, expired items, there’s no room for the fresh ones. By keeping it clean, you make space for new updates and ensure everything fits and works properly. *This also improves the overall security of your device.

Manage Storage Space: A cluttered device slows down performance and can interfere with browser responsiveness. There are several ways to clean our devices along with clearing our cookies and cache. You can learn more about your device and how to do this by searching something like "How do I clean my Windows 11 laptop and make it run faster".

Graphic Drivers: Graphic drivers are one of the most overlooked but most critical pieces of smooth gaming for laptop and desktops users.

⛔ Drivers can be unpredictable. 
At times they can update on their own, at other times we need to check to verify their status, because they receive again "updates and patches" too, ugh. Our device only performs periodic checks for drivers and might not have the most recent version. Verifying updates through the manufacturer is a good rule of monthly practice.

Check Internet Stability: Internet stability is just as important as being connected. Even if your Wi-Fi shows “connected,” unstable signals can cause games to freeze, fail to load, or lose progress. I developed a guide for our community here > 🐲 Slay the Lag Dragon: A Pogo Player's Network Guide | EA Forums - 12705760

Knowing these essential steps, will ease frustration greatly and help with smoother game play. 

As a Pogo player myself this how I learned to keep things running smoothly and I know it will work for you too 🙂

Merge Academy I have a problem that when the pop ups happen and you hit on it by accident it won't let you cancel all you can do is continue. I've wasted money I've collected up and diamonds on stuff I didn't want because you can't cancel it. Same with the map if you hit the wrong item you have to take it cause there is no choice to continue or cancel.