Merge Academy not working on Chrome

cain1118jq​ 

Hello! Sorry to hear you are having and issues with loading games, if it's happening often that is an issue and I can imagine very frustrating. 

I am an Edge user too and I haven't seen any stalls on games in recent memory. There are actually several reasons why our browser or device would stall in loading games on a browser-based gaming site like Pogo. Its honestly all about configuration. That kind of 80% stall usually points to a caching issue, a WebGL/graphics compatibility hiccup, or a script that Edge is blocking or failing to execute properly.

Steps to help with constant stalling:

Clean Up Junk & Temporary Files: This often Fixes Load Freezes issues by removing corrupted cached files that can cause a game to stall at the same percentage every time. 

• Windows: Settings → System → Storage → Temporary files
• Check Temporary files, Browser cache, and System cache
• Click Remove files
• Restart your browser afterward

Update Your Browser: Outdated browsers can fail to load WebGL or script-heavy games.

• Edge: Menu (⋯) → Help & feedback → About Microsoft Edge
• Let Edge check for updates
• Install any available update
• Fully close and reopen Edge

Check for Device (Windows) Updates: System updates include security patches and graphics compatibility fixes.

• Windows: Settings → Windows Update
• Click Check for updates
• Install all available updates
• Restart your device

Check Browser Extensions - Common Cause - Extensions like ad blockers or privacy tools can block game scripts.

• Edge: Menu (⋯) → Extensions
• Temporarily turn off all extensions
• Reload the game
• If it works, re-enable extensions one at a time to find the culprit

Update Your Graphics Driver 🌈 Critical for Game Loading and Displaying. The graphics driver is what actually loads and renders the game. Outdated drivers often cause 70–90% load stalls.

🌟More steps can be found below - View these guides for help now and in the future: 

From Microsoft → 5 Common Mistakes Gamers Make | Microsoft Edge

• Pogo Game Loading: Troubleshooting Guide for PC and Laptop Users
• Pogo Game Loading: Troubleshooting Guide for Tablets and Phones
• Pogo Graphics Guide - Windows Users
• Pogo Troubleshooting Guide
• Contact EA Help directly anytime, for FREE private assistance → Pogo – Official EA Help support

When you have a moment, please go through the troubleshooting steps. Often one step resolves the issue, but occasionally it takes a combination. Be rest assured, Merge Academy is working as intended on the Pogo website.