Forum Discussion

Seasoned Rookie

10 days ago

Solved

Merge Academy Sugar Rush Problems-- May 4 2026

Yet AGAIN!! Why does this always happen when they start the new side game? Sugar Rush isn't saving progress, and the game itself keeps shutting me down and not saving progress! Why??

bug

abbycattx
10 days ago
🙂Hello! Since Pogo is a browser‑based gaming site, all game features and assets load directly through our browser. When new updates, graphics, or features are released, older data stored in your cookies and cache can sometimes block those changes from loading correctly. Clearing your cookies and cache gives the game a fresh start, helps new content appear as intended, and ensures everything runs smoothly. Please give this a try and other steps in the Pogo Troubleshooting Guide.

For this week's Sugar Rush Event - I was able to locate and create the Bag of Sugar Generator today 🍬

Happy Merging!

jrnyperryfannU

Seasoned Novice

8 days ago

Why do these threads keep being marked as solved? These issues are NOT solved, as evidenced by the users who keep commenting about being unhappy about it. I am currently at 35/57 tiles broken and still have not completed the bag of sugar. Last week I was at 51 or 52 before I received the last piece to complete the THIRD level. With only eight hours or so left in the challenge, there was no possible way to advance far enough to come close to completing it. Even by spending money to purchase coins and energy, it would be impossible to complete any of these challenge in 7 days. All it does is create frustration and resentment. I have been with Pogo for about 25 years, and for the first time ever, I am to the point of wanting to move on and not renew my subscription when the time comes. Someone needs to start paying attention or risk losing droves of subscribers.

abbycattx
Hero+
8 days ago
jrnyperryfannU sherripollard

Hello and thanks for reaching out! Please take a moment to read my comment below as a fellow Merge Academy player. I understand your frustration and the level of difficulty has changed, this is simply how the mini games are currently structured.

There are no announcements from Pogo_Sconnie regarding missing generators or level of difficulty. If a service alert is announced, please be assured it will be posted immediately. Player comments, experiences and feedback are being shared continuously 💞

Would you like your voice to be heard more? Please reach out exclusively to the official Pogo channels:

Pogo on Facebook

Pogo on X

Pogo on YouTube

Pogo on Instagram

All official links can be found at the bottom of the Pogo homepage. Thank you for taking the time to post and share your experience.

"Why do these threads keep being marked as solved?"

Mark as Solution

"Folks who've used Answers HQ will be familiar with this, but for those completely fresh, this forum has the ability for a Discussion starter (or CM) to mark a post as Solution.

For technical issues this might be a fix or workaround, or a critical piece of information.

For some wider communication/emerging issues, it might be used to highlight updates or requests for additional info. This should be quite visible, so check them out when you see them."

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