Farm Merge Valley / Cjeschke425 Username
- Although I am currently at Discovery Book level 2187, my coin total remains at 76 and does not increase when I earn coins. It seems like something may not be updating correctly.
- On April 29, 2026, I spent 300 crystals on a bubble purchase, but the item never appeared. I tried again and lost another 300 crystals, still without receiving the item. Since I had just purchased $80 worth of gems, losing 300 crystals has been very discouraging. I would be grateful if you could review the logs and restore the missing crystals and item.
- When merging 3 or 4 identical items, the merge sometimes results in only one item of the same level, instead of advancing to the next tier. This causes item loss and makes progression difficult.
- The screen frequently jumps or shifts unexpectedly, and at times I’m unable to move items when I try to drag them. This makes gameplay challenging.
If possible, could you please help with the following:
- Restoring the 300 crystals lost on 4/29/2026
- Reviewing any items lost due to merge issues
- Correcting my coin total, which is stuck at 76
I truly enjoy the game and support it regularly, so I would be very grateful for your assistance.
Thank you for taking the time to look into these issues.
I use Firefox for my browser.