Missing Daily Sudoku badges

lvccsvr​ 

Hello and thanks for reaching out. I completely understand how frustrating it can be to notice badges missing from your account! Please give me a moment to discuss a few significant matters.

Regarding Your Missing Badges: In accordance with the new Pogo Player Support page for privacy and security reasons, any concerns involving missing content, specific account concerns, gems or monetary transactions cannot be handled here in the EA Pogo Forums community or through social media messages.

From the Pogo Team → Getting the Help You Need on Pogo 

Missing badges tied to specific account history require specialized tools and secure access that only EA Help has available. Please contact Pogo's official support through the secure portal so your information can be reviewed safely and privately:

• Guidance → Pogo Customer Service Guide: Where to Go & How to Get Help
• Contact EA Help → Pogo Support Page

One important note regarding the timeline, the badges you are referencing from January through August of 2022 and February of 2023, date back a few years ago now. While EA Help will absolutely do their best to investigate, recovering account specific data from that far back may require a significant amount of time and research. Please be patient with the process and provide as much detail as possible when you open your case!

Regarding Windows 10

I also noticed you are currently on Windows 10 and wanted to mention respectfully that Windows 10 reached its end of support on October 14, 2025 and is now considered a legacy operating system. This means it no longer receives free security updates, performance improvements or gaming optimizations which can affect your overall Pogo experience over time. Please take a moment to review these announcements from Microsoft:

Windows 10 support has ended on October 14, 2025 | Microsoft Support

End of support for Windows 10, Windows 8.1, and Windows 7 | Microsoft Windows

As a player myself, I highly suggest upgrading to Windows 11, which was launched on October 5, 2021. This upgrade is beneficial not only for Pogo but also for enhancing your overall safety, security, and performance.

I sincerely hope that EA Help will soon be able to investigate all the badges in question and provide the resolution you seek.

Take care, and I wish you all the best. 🌷🐈‍⬛