Forum Discussion

Seasoned Newcomer

16 hours ago

Missing Pottery wheel in the Merge coal mine

With the issues in the coal mine we had with the game restarting my pottery wheel is missing. I am not able to complete the orders.

bug

foundfaye

Newcomer

11 hours ago

Will someone please fix this! game chat filled with everyone saying this.

EA_Lanna
Community Manager
10 hours ago
Hi foundfaye,

I can pass this on, but would need more information. The following details would be great:

Pogo username:

Date (approximately) when you first encountered this error:

Device Type:

OS version:

Browsers Tested:

Current Browser Version Number:

DxDiag File attached:

What Troubleshooting steps you've already completed:

Any issues with other games:

Screenshot:

foundfaye wrote:
game chat filled with everyone saying this

Oh ok, thanks for sharing that. If there are others running into the same issue, it would really help if they could add their details to this thread as well, including the info I listed above. I can gather examples shared in here and raise a report. The more examples I can reference from here and the info I can share, the better I can help reflect how many players may be impacted. If you’re able to point others to this thread and the info I’m collecting, I’d really appreciate it.

- EA_Lanna
- foundfaye
  Newcomer
  9 hours ago
  It is not just me, it is multiple users. If you went into the game chat you would see how many people it's affecting. I don't think I need to send screen shots or additional information since it is a known issue that hasn't been resolved. Its been going on since the changes on Monday.
- foundfaye
  Newcomer
  2 hours ago
  Lanna, this has been going on for three days and still isn't fixed. When will it be fixed? Will we be given additional days for the quest to make up for 3 days of it not working??