Forum Discussion

5 years ago

Solved

Monopoly Sudoku - Unknown Error - Losing Money

Several times a day, I am encountering the following message "Error --separator line-- An unknown error has occurred, please try again." and money that I earned from a game of sudoku, offline rent co...

technical issues

abbycattx
2 months ago
1dm38lgqakqw

Hello! I’m sorry to hear that you’re experiencing difficulties with Chance cards. At times, if we’ve been on the site for a while, our cookies and cache can become corrupted and cause unexpected glitches.

Here are a few steps that often resolve the issue:

Clear your browser’s cache and cookies.

Check for browser and system updates to ensure of the latest version.

Try using a different browser or device to see if the problem persists.

Currently here in forums they are unable to assist us with game credits, account or payment concerns. You can reach out to EA Help to discuss any of these situations privately through their secure channels.

Here are the steps > How to Contact EA Support | EA Forums - 12464874

🌟Because this posting is now 5 years old, we need to lock this posting to avoid violating the EA Forum rules of Necroposting. Please start a new posting on this topic if you would like. Thank you for your understanding.

LizKumru

5 years ago

I occasionally get this "error" message when I enter the Monopoly Sudoku game - it won't give me credit for the "rent." Very frustrating. I know a lot of people have this problem. I use Chrome browser. This problem needs to be fixed if you want people to keep playing this game.

EA_Illium

EA Staff (Retired)

5 years ago

@LizKumru What is the error message you are getting?

Lucky1Ren
5 years ago
@EA_Illium we are all getting the same error message and you are just asking this question now? Look over this thread you will see all the issues everyone is having. It's been since the game came out this has been happening, we all would appreciate if you fix it a.s.a.p please. Also is there any time frame when the airport will be open? Most everyone is at a stale mate. If this is as far as this game goes, then it's not very enjoyable once you get to the airport level.
violetz56
5 years ago
No, it's NOT fixed. How about fixing it?
cksmith66465
5 years ago
TWO MONTHS!!!! TWO!!! I really wanted to like this game, I really wanted to play. Even as a low level (maybe 10 stars), I have a 50% chance of collecting rent, I haven't kept any rewards from games or chests in at least the last 10 plays. I cannot progress at all. Will this ever get fixed or just removed from the system and everyone that has spent irl money to get the bonus cards should be reimbursed. This is beyond ridiculous that ZERO solutions have been brought to us.
tammyspeer
5 years ago
Hi has your game been fixed. mine not working for three months
Paul3263
5 years ago
The 'unknown error' message is being seen more and more frequently. I am unable to collect offline rents and now, also unable to collect rents whileonline. Yesterday, my 'reward' for reaching the daily target was 0, rather than the customary 17,250,000.