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Some addition information. vanmom21 is on level 10 (he believes). He had been able to access and play with no issue during the challenges and was able to complete it. However, this message for the DEBUG LOGGER is still popping up. Again, he can collect his rent (hopefully), but after he collect the screen goes blank, but the message remains. Hope this helps. If you need another screen print, please let me know.
- abbycattx12 days agoHero
Hello! To clarify for full information - is the below information correct? Also, which version of windows are you using 10 or 11?
Pogo username: vanmom21
Device Type : PC
OS version: Windows
Browser: Chrome
Game: Monopoly Sudoku
Error messages or Error Images: Yes, bug logger with Pogo Spike messages - see picture
What Troubleshooting steps you've already completed: Tried clearing catch and rebooting.- porkchophill5311 days agoRising Rookie
vanmom21 is still on windows 10. I am also still on windows 10 and able to play the game. Vanmom21 still experiencing the error message and unable to get past collecting the rent
- EA_Lanna8 days ago
Community Manager
Hi porkchophill53,
Ok, try updating to Windows 11. Use the steps in this guide to update it:
- Microsoft Support Guide: Getting ready for the Windows 11 upgrade
- EA_Lanna
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