Peggle Blast, Solitary home story & Matching moments
My username is Knuthere9. I play games on my iPad 10th. 1st Peggle blast game freezes mid game,, in Solitaire home story and matching moments the screen goes black and I can't see anything.
Forum Discussion
Hello! Thank you for taking the time to add the screenshots and details of your device, this is exactly how to report something going amiss on Pogo.
With Apple devices this is a very common issue. Unfortunately, what is not talked about enough is how much security and browsers have changed over the years, combined with the constant updating in the background our devices endure, which can affect browser-based games greatly.
The good news? There's a comprehensive troubleshooting guide that covers exactly what you're experiencing!
Pogo Troubleshooting Guide: 🍎 Apple Devices | EA Forums - 13085045
Based on the issues (black screens on 2 games, freezing on 1 game), here are the most effective fixes from the guide to try first:
Turn Off Privacy Settings (Most common fix!)
- Settings → Safari → Turn these OFF:
- Prevent Cross-Site Tracking → OFF
- Block All Cookies → OFF
- Block Pop-ups → OFF
Clear Safari History and Data
- Settings → Safari → Clear History and Website Data
- Then close Safari completely (swipe up and swipe Safari away), reopen, and try games.
- Check JavaScript is Enabled
- Settings → Safari → Advanced → Make sure JavaScript is ON
Why This Happens: Pogo games load resources from multiple sources. Safari's security sees this as suspicious and blocks it—even though it's perfectly safe! That's why you get black screens or freezing.
The full guide has 15+ solutions including:
- Content blocker checks
- VPN/Private Relay settings
- Storage space checks
- Different browser options (Chrome/Firefox)
- Desktop mode in Safari
- And much more!
Try these troubleshooting steps first and also view the guide, usually one of these troubleshooting steps helps solve the issue.
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