Forum Discussion

New Novice

8 months ago

playing games

I haven't been able to play for a week. I cleaned cache, cookies, everything you say to do. I changed my password and still nothing. Fix this! And I want credit to my account.

technical issues

abbycattx

Hero+

8 months ago

Rfyates2888

Hello! I would first like to say thank you for being a Club Pogo member for 15 years 🎉your dedication and badge collection is very impressive, and I applaud you.

When a browser-based game consistently stalls at 70% loading, it's usually a sign that something is blocking or failing during the final asset load or initialization phase. Here's a breakdown of what could be happening at that specific point:

Specific Reasons It Might Stall at 70%

Ad blockers or extensions: These can interfere with game assets or scripts.
Firewall or antivirus blocking: Security software may block game scripts or ports.
Disabled JavaScript: Games won’t load properly if JavaScript is turned off.
Corrupted cache or cookies: Even after clearing, some residual data may linger.
Hardware acceleration conflicts: Turning this off in browser settings can help.

Troubleshooting Guide for Pogo > Pogo Troubleshooting Guide | EA Forums - 10424297

Additionally, here is a guide to contact EA Help > [POGO] How to Contact EA Support | EA Forums - 12464874

Please give these troubleshooting steps a try and let us know how it goes! If you have any further concerns or issues, please feel free to post here again and we will try our best to assist you.

Take Care & Best of Luck to you 🌷