Solved
Pogo - Free Gems granted to my account
I had a message that I was being given gems back. The gems I was given do not belong to me, please research and return gems to right person and take them away from me. I think it was around 900 gems ...
[Update 10/11]
Hey Everyone,
Thank you agian for bearing with us, we have one final update in regards to the recent gem distribution error.
For more information check out the update by Pogo Spike below...SpoilerDear Valued Players
Dear Valued Players,
As some of you may be aware, we experienced an issue with our recent gem distribution where a larger-than-intended amount of gems was granted to our Club Pogo players. This occurred as we were working to compensate for recent game disruptions, and an error in our granting system, which led to the overage.
We have corrected the issue and all impacted players should now have the correct amount of gems, including the intended 50 gem make-good for the inconvenience caused. We are also implementing additional safeguards to prevent similar issues from occurring in the future.
We appreciate your understanding and patience.
The Pogo TeamThank You!
@EA_Illium wrote:
[Update]
Hey Everyone,
Thank you to everyone who let us know about sudden gems appearing on your Pogo account, Our team is aware and looking into the matter.
We've just gotten one update from the team you can read below...
SpoilerIf we get any additional information I can update this thread and this post (which I will solve to make it easier to find) with details.Transactions Turned Back On
Dear Players,
We have now turned back on gem transactions. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Sincerely,
The Pogo Team
Also thanks @abbycattx for keeping the community updated!!!Cheers and thanks for being a part of the community!
