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urug6969_2's avatar
urug6969_2
Rising Hotshot
4 years ago
Solved

Pogo - Quinns Aquarium - Missing helmets

@EA_Illium

   I have the problem where I have completged all the levels (60/60) but it will not let me advance through the end of the section.  I have two helmets, and if I play another level, and show 3, then go to main menu and return I only have two.  If I play on until I have 5 helmets I then get the "Unable to save" error.

   This followed the original problem where it was not giving any medals.  I had completed 15 levels in that mode. 

   I tried a chat with support, who told me they could not award my missing medals.  Very frustrating!

  And Incognito mode on Chrome had zero impact.

  • urug6969_2's avatar
    urug6969_2
    4 years ago

    You should find this is working now.  As of this morning I was able to complete the section by playing random levels.  I changed nothing.  They fixed things at their end...

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