Hi Folks,
Thanks for sticking with us while we worked on this. Pogo Chat should now be restored.
To help things sync up, try: 1️⃣ clearing your browser's cache and cookies > 2️⃣ closing down all tabs and windows > 3️⃣ then relaunching the browser to log back in.
Let us know how you get on with those steps,
Thanks,
EA_Lanna
With all due respect, the issue is NOT solved and today is 12/25/25 and way too many Members are still without an answer. It will sometimes allow a word not done in hashtags but the hashtags are the norm for alphabet letters. My laptop is fine including updates. My Pogo works just fine until I try to have a normal chat with a friend. Furthermore, I've been a Pogo Member since 2014 and I am NOT a "rookie" as tagged by my game icon.
1b7b21d1ba991446 c09b22b9954fb331 acerisback
Hello again!
You’re right that the issue is not fixed yet. The “Solved” label here doesn’t mean the problem is resolved — it simply marks this thread as the official place where updates will be posted. I understand how that can feel confusing when the issue is still ongoing.
The development team is actively investigating, and we’re all waiting for further direction or statements. You can view the most recent update from Pogo Sconnie here: Games Forums Home | Issues this week - 12/16
Additionally, updates, announcements, and other important notifications can always be found on the Home Page of Pogo Forums.
"With all due respect, the issue is NOT solved and today is 12/25/25"
This posting is marked as solution as part of this Forums Community to alert players. Here is the link to why you will see postings "Marked as Solution" → What's New on the Forum | EA Forums - 20 (doesn't always mean its fixed - it's an alert). The statement below can be found in the link.
"Furthermore, I've been a Pogo Member since 2014 and I am NOT a "rookie" as tagged by my game icon."
The rank levels you see here in EA Pogo Forums are not indicative to our Pogo Membership Status or Years on Pogo. These ranks are based solely on your participation within the EA Forums. You can discover this, along with other helpful information about how EA Forums is structured, by visiting the EA Forums Rules & Guidelines
Our Pogo Forums community also uses its own ranking system, and just like here, it is not tied to membership status or account age—only to participation. You can find these ranks under the username.
Thank you again for your patience while they investigate this for us all.
Community ManagerCommunity Manager
EA Staff (Retired)
