Pogo Email Notification but no email

I have the same issue

I have had this problem for 3 days now. I have tried everything and it's still not fixed. It's very annoying.

SobersynrgyEl,

I  have the same problem. The red light  has been on for 3 days now and it doesn't matter if I shut it down and turn game on again. I requested help yesterday from you guys and I can't find any feedback from you guys...

HELP PLEASE

signed,

20 year plus customer

SobersynrgyEl,

I  have the same problem. The red light  has been on for 3 days now and it doesn't matter if I shut it down and turn game on again. I requested help yesterday from you guys and I can't find any feedback from you guys...

HELP PLEASE

signed,

20 year plus customer

I do too and everytime I go to the message center there is no message but there is still a red mark!  Let me know how this gets resolved.  Thanks!!!!

I have a red 1 on my messages but when I open them, there is no message there.  How do I get rid of the 1?  I tried refreshing my browser and quitting it.  Nothing gets rid of the 1.

I am having the same issue for the past few days.  I too posted a message to EA and still nothing has been resolved.

What do you do when your mailbox seems frozen?  It still says one new message even though I have opened everything and don't have a new message.  

DaybyDay2019​ 

Hello and thanks for reaching out! I replied in this thread a little further down, here.  Upon clicking on the Pogo Player Support Page there is a post for players there too 🙂

Message Center Notification Issue

We're aware of an issue where the Message Center notification indicator may remain visible even when there are no unread messages.

This is a visual issue only and does not impact your account or gameplay. Our team is actively investigating the problem and working on a fix. Thank you for your patience while we resolve this issue.

pas9156​ 

Hello! You can find the link to the new Pogo Player Support Page on the Pogo Homepage under Community.

For all readers: Be sure to explore the new Pogo Articles, packed with helpful tips, game articles, and the exclusive Pogo Monthly insider!

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