Pogo Games loading to black screen
Since January 8, 2024, the games do not load, but an only black screen appears instead of a game. I have Windows 10. I tried to load the games on 3 different browsers - Firefox, Google Chrome and Edge. On Firefox, this red text appears on the black screen
View the file
and on Edge, this text (I put spaces between the first few words to avoid the auto corrector.)
Request Header Section Too Large Your request header section exceeds the maximum allowed size.8192SKDZ3F77WBKHSF9NSZtibuVnqzESknPq59iWdF0DC5bVIDSDbrghMnTWrTH9zlXSLwltoxlUguJGoXH85vErZCypbgI=
I've cleaned out Cache/Cookies.
On my very old laptop with Windows 7 all games load without a problem.
On January 9, I already reported the issue in the Pogo forum, but no one paid attention. Can you please fix it, its is obvious that I am not the only one experiencing this issue and it is on large scale users.
https://games-forum.pogo.com/viewtopic.php?t=236626&sid=d953a6d9649e638d60a9aea17a61e3e4
By the way, yesterday and today (it happened earlier too) the forum also does not load on windows 10 latest version. Instead this inscription appears "504 Gateway Time-out".
Hi @ZARINA654av
Can you try going through the following steps and let us know if you continue running into issues after?
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)
- Try another Browser (Chrome, Edge, Safari)
- Check your device meets the Requirements (<-- click here) to play POGO games
If you continue to run into issues Please Let us Know:
- Screenname:
- Device Make/Model:
- Which Web Browser (and Version) is being used:
- Are you getting an Error Message? (If so what is it)
Cheers!
