Got my pogo account recovered but I can't access my gems! Keep getting an error.msg. bought new gems but can't access them either!
To confirm if you are missing Gems you've recently purchased, Try waiting 24 hrs for the payment to complete.
After you can clear your web browsers cookies/cache to confirm if the gems are on your account.
If not, please reach out to our support with your Purchase Information for further assistance.
Cheers!
EA Staff (Retired)I bought the big pack of Gems which cost me $ 187.00 Canadian and payment went through but no gems added to my acct.
I have been a member for over 22 yrs. and this site is getting worse for servicing customers.
EA Staff (Retired)To confirm if you are missing Gems you've recently purchased, Try waiting 24 hrs for the payment to complete.
After you can clear your web browsers cookies/cache to confirm if the gems are on your account.
If not, please reach out to our support with your Purchase Information for further assistance.
Cheers!
IM MISSING ALL MYGEMS . HAD OVER 500 NOW DOWN TO 11 . PLEASE HELP
