Poker town Folds me when I have bet checked

This has happened to me multiple times as well. The latest just minutes ago. Please fix this issue or maybe reimburse us our tokens? It is very annoying and turns me away from the game.

This continues to be an issue. 3/18/26

Poker Town has frozen on me multiple times on a winning hand. The hand was folded.  I lost 29 gems adding coins and the game froze and lost the coins.  Disgusted with the poorly coded game.

Hi folks, 

Thanks for letting us know you're seeing this happen in your games. This is on Pogo's radar from what Pogo_Sconnie shared on Feb 12th

Hey everyone!

We’re aware of an issue in Poker Town Tournament Mode where players may be forced to fold after another player places a bet. In some cases, the turn timer is not providing the full amount of time to make a decision, resulting in an automatic fold. Our team is actively investigating and will share updates as soon as we have more information. Thanks for your patience while we work on a fix.

sconnie

So far, there aren't any new updates to share on that front. If that changes, we'll pop in here asap and share that with you. 

- EA_Lanna

I just had this happen AGAIN when I went ALL IN on a straight -- didnt even get to see the cards -- just kicked me and said I had to reconnect -- It has definitely happened about 5-6 times -- over $25K in chips

Same problem - folds when I check, folds when I raise, folds on my winning hand. VERY aggravating.
I hope they fix it because, otherwise, it's a fun game!

I still have the problem of being folded, it seems to happen when someone at the table has a poor internet connection. I also have a problem my rank and the city level don't match, I'm rank 24, city is level 17

Three games I have checked only to have the game fold my hand.  In addition was booted from two games that froze.  Please fix these issues...it would also be nice to be reimbursed for the chips lost.

I love Texas Hold 'Em so I was excited to see Poker Town on POGO! But,it has folded on me when I actually bet, it has folded when I checked and it has folded when I haven't even clicked on anything!!😡

So aggravating to get folded when you bet on a good hand!!