Forum Discussion

Newcomer

7 months ago

Poppit Bingo Not Working

Poppit Bingo takes forever to play, the balls are not dropping. What is wrong with this game. It has been like this for at least 1 week

technical issues

abbycattx

Hero+

7 months ago

160d6337cab4c061

Hello! Sorry to hear about Poppit Bingo operating slowly for you. I double checked the game before replying to you and it was operating as designed on my side, however I think I can help troubleshoot your issue 🙂

When our online games move slowly, this is generally a sign of low RAM (memory), updates trying or needing to be processed, outdated graphics drivers.

How to Troubleshoot:

🎈Close unused tabs and apps to free up memory - have only the Pogo website open while gaming.
🎈Clear your browser cache—this can resolve lag caused by stored data.
🎈Update/Check for updates on your device, browser and graphics drivers.
🎈Try a different browser to see if the issue persists.
🎈Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the log on the router. A slow or unstable internet connection can cause games to freeze or not load properly.

Additionally, check the quality of your Ethernet Cable (CAT cable) to ensure you are getting top speed from your provider. There should be a number on the cord, the best at this time is 6 and up.

You can also review our Pogo Troubleshooting guide here > Pogo Troubleshooting Guide | EA Forums - 10424297

If you are unsure of any of the steps above, you can find videos online that provide detailed instructions and explanations for your device, or you can ask us, and we'll do our best to assist you.

Please feel free to update us and let us know how everything goes!