Forum Discussion

anyhowle760's avatar
anyhowle760
6 years ago
Solved

Poppit hd

How can I get the start button on poppit hd to work?   Nothing happens anymore when I hit start
  • EA_Arrenai's avatar
    EA_Arrenai
    6 years ago

    Hey there, @anyhowle760.

    Let's give a few things a try here to see if it improves responsiveness for you.

    • To start, please try our HTML5 troubleshooting. These steps are built out specifically for issues like the one you describe, and have helped many people.
    • If you try the troubleshooting and still are not able to get into Poppit HD, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

    Arrenai 🐱

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EA_Arrenai's avatar
EA_Arrenai
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hey there, @anyhowle760.

Let's give a few things a try here to see if it improves responsiveness for you.

  • To start, please try our HTML5 troubleshooting. These steps are built out specifically for issues like the one you describe, and have helped many people.
  • If you try the troubleshooting and still are not able to get into Poppit HD, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

ASK. ANSWER. LEVEL UP.

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago

    Hey there, @anyhowle760. I'm just checking in. How did the troubleshooting go?

    Arrenai 🐱

    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

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