Forum Discussion

Seasoned Novice

2 years ago

Problem with the Tropical Tank in Quinn's Aquarium

I had played Quinn's Aquarium in the past year or so, but I stopped playing it because a problem occurred after a Wi-Fi outage. I was playing levels in the Tropical Tank exhibit, but the Wi-Fi cut o...

nickypoke

Seasoned Novice

2 years ago

I followed all the steps you gave me, but they didn't work. That 9 did not change to a 0.

EA_Illium

EA Staff (Retired)

2 years ago

Hi @nickypoke

Thanks for trying those steps, We can pass this on to the team to be aware of.

Would it be possible to get the following information?

Screename:
Device Make/Model:
Which Web Browser (and Version) is being used:

Thanks!

nickypoke
Seasoned Novice
2 years ago
@EA_Illium Screenname as in the one I use for Club Pogo which is nickypoke? My device is an HP Chromebook. The model is 14a-na0021nr. It uses Chrome which is currently updated to version 119.0.6045.212 (Official Build) (64-bit).
I looked just now, nothing yet. Maybe you didn't get my info because I didn't tag you by mistake.
- nickypoke
  Seasoned Novice
  2 years ago
  @EA_Illium Do you need anything else to help that bug? I have set my device to Chrome's current update.