Quinn's
The game Quinns will not open i have tried every suggestion with no luck. I even had a tech come look at it and was told not on my end. I haven't play in the game for weeks and cant do any of the challenges can someone plz help. Thx
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1 Reply
Hello! I’m sorry to hear you’re having trouble loading Quinn’s Aquarium, I know that can be frustrating.
I’m not certain whether the technician was aware that Pogo is a browser-based gaming site or if they verified the game’s status on another device or browser to see if they could reproduce the issue. At present, Quinn’s Aquarium is loading and working as designed on the Pogo website itself. Since Pogo runs entirely through our browser, the next step is to determine why your browser is failing to connect with this particular game or the site overall.
Would you mind answering a few questions:
Is Quinn’s Aquarium the only game that isn’t loading for you?
Did your technician go through all of the recommended troubleshooting steps detailed below for Pogo players?
Was your modem/router stability checked — for example, by running connectivity tests such as speed tests or ping checks?
To provide further details for reporting this issue, please reply back in this posting. You can also follow the guide here: How to Report a Problem on Pogo - Complete Guide | EA Forums - 12639898
Troubleshooting checklist:
- Update your browser to the latest version.
- Clear cache and cookies to remove corrupted or outdated data.
- Disable browser extensions/add‑ons (ad blockers, VPNs, security tools can interfere).
- Try a different browser (Chrome, Edge, Firefox, Safari).
- Enable or disable hardware acceleration depending on how your system handles graphics.
- Update graphics drivers for smoother rendering (this needs to be checked monthly).
- Check memory/CPU usage — close other tabs and programs to free resources.
- Test your internet connection — restart router, switch to wired, or check for packet loss.
- Power cycle your device — a full restart clears temporary glitches.
- Adjust monitor refresh rate — mismatched settings can cause instability in graphic‑heavy games.
- Review security settings — firewalls or antivirus may block game scripts.
- Check for operating system updates — outdated OS can cause compatibility issues.
- Disable VPN or proxy — these can interfere with game servers or cause lag/crashes.
- Reset browser settings to default — clears hidden conflicts from custom configurations.
- Check background apps/processes — close programs hogging CPU, GPU, or bandwidth.
- Run a malware/virus scan — hidden malware can destabilize browsers.
- Try incognito/private mode — rules out cache, cookies, or extension conflicts.
- Check router firmware — outdated router software can cause intermittent drops.
- Test on another device or network — confirms whether the issue is device‑specific.
- Adjust power settings — avoid “power saver” mode that throttles CPU/GPU performance.
- Check display drivers beyond GPU — monitor drivers or mismatched refresh rates can still cause crashes.
- If you are a Windows 10 user, please read this → Information for Windows 10 Users on Pogo: Understanding Recent Changes | EA Forums - 12897951
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