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Re: crossword cove

They disappear the next day,  and when i redo them,  they will disappear again.  The ;puzzle that I did 3 times (4/3/22) has disappeared again.  

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @Player_msnpgiwm Thanks for the update, can we first try the following to see if progress stays?

    • Restart your device and modem/router then try to load your game     
    • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
    • Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   

    Once done, I would recommend taking a Screenshot of your progress being completed, then checking the following day to see if it stays after having tried the steps above. If it does not can you take a Screenshot of it being locked as well, and I can pass this along to the team?

    Thanks!

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