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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Daily Sudoku not loading

Hi @Player_ponrke9c

  

Can you try going through the following steps and let us know if you continue running into issues after? 

   

  • Restart your device and modem/router then try to load your game    
  • Clear your Cache/Cookies (<-- link)  
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates    
  • Check your device meets the Requirements (<-- click here) to play POGO games   

If you continue to run into issues Please Let us Know what device and browser your using, as well as share a Screenshot or video clip of the Error as well as a DxDiag(PC) / System Info (Mac) of your device and we, can share this with the team.   

   

Thanks!   

 

2 Replies

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  • leogirl1950's avatar
    leogirl1950
    New Novice
    3 years ago

    I have been having the same issue for two days. The daily puzzle loads fine, but the weekly challenge game loads with no numbers.  I have followed all the suggested fixes with no results.  Since Firefox is the only browser that I can get my password accepted on, I cannot try any other browser.  Separate issue, but that's been the case for several months.

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