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Hello! Please begin by attempting the recommended troubleshooting steps.
If the issue persists, kindly provide the following information. This helps the team develop patches, apply fixes, and pinpoint the root cause. The power is in your hands 🙂
Pogo username:
Device Type (PC. Laptop, Phone,Tablet) :
OS version (Windows 10, Windows 11, or macOS):
Browsers Tested (Microsoft Edge, Chrome. Firefox, Safari):
Current Browser Version Number:
DxDiag File attached: (Yes/No):
Error messages or Error Images:
Screenshots showing what’s happening:
What Troubleshooting steps you've already completed:
⬆️ Kindly reply with this information - they are waiting.
If you need help, please ask or do a quick "how to" search on what you need help with 🎉
Community ManagerCommunity Manager
EA Staff (Retired)
