Forum Discussion

maggieonemae

New Rookie

5 years ago

Solved

Re: Latest version of Solitaire Blitz

@margmm99 my game hangs up when I finish. Does not give me credit. this is one of the challenge games.

EA_Arrenai
5 years ago
Hey there, @maggieonemae. I'm just checking in. Are you still having difficulty with the challenge?

If so, another thing you can try if it's been stuck at 0 progress is to deactivate the challenge by activating another in its place, and then re-activate the challenge you want to do again. This refresh has helped a lot of people with challenge credit issues so far.

Arrenai 🐱

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5 Replies

EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @maggieonemae.

I'd love to look into this for you. Can you give some troubleshooting a try for me?

Let's first try clearing your browser cache, to see if it improves gameplay for you.

If you're still having issues, can you try a different browser? For example, if you normally use Firefox, could you give Chrome a try to see how it runs?

Please let me know how it goes. I look forward to hearing from you.

Arrenai 🐱

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EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @maggieonemae. I'm just checking in. Are you still having difficulty with the challenge?

If so, another thing you can try if it's been stuck at 0 progress is to deactivate the challenge by activating another in its place, and then re-activate the challenge you want to do again. This refresh has helped a lot of people with challenge credit issues so far.

Arrenai 🐱

Did you receive an awesome, helpful response? 👍 +XP!

Was your issue resolved by a great post? 🙌 Accept as Solution

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lcala
5 years ago
This is a really fun game but very frustrating as it keeps freezing or throwing me out of the game entirely, bugs in solitaire blitz need work, my computer is less than a week old & meets all of Pogo's specifications for the game
EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @lcala.

Let's see if we can track this down. Please run through our HTML5 troubleshooting and let me know how it goes for you.

Arrenai 🐱

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EA_Arrenai
EA Staff (Retired)
5 years ago
Hey there, @lcala. I'm just checking in. How did the troubleshooting go for you?

Arrenai 🐱

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Was your issue resolved by a great post? 🙌 Accept as Solution

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