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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: Mahjong Games

Hi @ladydiamond1953 Thanks for letting us know what your seeing on Pogo, to check what type of internet connection are we using?

also, once you have a moment can you try going through the following steps?

   

  • Restart your device and modem/router then try to load your game     
  • Clear your Cache/Cookies (<-- link)   
  • Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates     
  • Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)   

   

Thanks!   

2 Replies

  • @EA_Illium
    I have tried the forum but I never get a reply. I never know to whom I need for the help. Garden Mahjong is my favorite game but since all the changes the game is not performing as before., I am at 347 or in that area of ages but the dragon has not advanced from meeting the girl dragon. I would enjoy it so much better if the story line would age visually as well as it does technically,

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago
    @OkiwindmT To confirm have you tried the steps I posted above to see if the performance chances at all?

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