Re: pogo won't remember my login

Hey there, @piecherryl.

As the thread you replied to was several months old, I broke off your post into a new thread to be worked out.

One thing you'll want to check is if you have settings on your browser to clear cache upon exit. This can cause logins to log out of Pogo when the browser is closed and re-opened again.

Additionally, do you have third-party cookies enabled on your browser?

Arrenai 🐱

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No, the cache doesn't clear on exit and I have 3rd party cookies enabled for Pogo.com

I find the new pogo really frustrating & hard to use.  I play a lot,specially now with the "stay at home" edict.  If I'm away from my computer or inactive in pogo for an hour, it logs me out ands each time I log in requires sign in - that NEVER happened in Classic, if you chose, you could stay logged in and every time you used it you were automatically "logged in".

Thanks for your quick reply, great job, especially if you solve it for me. 

Hugs Cherryl 

In this new Pogo version  I have to sign in every time I  choose the Pogo tab in my browser (Chrome, up to date; curr Win 10).  With Classic Pogo, I opened the tab and started playing. An  'Additional' sign in was required only if I 'bought' something or I wanted to change my account information.  I've even had to sign in when I wanted to stop playing one game by going to "Home" before I could select to play another game.  This must be a glitch, right? I'm the only one on my computer ever; Pogo should be able to 'remember me' via cookies and let me start playing/keep playing without having to sign in several times a day.  Thank you for addressing this problem..  Stay in and stay well!

Hey there, @piecherryl. Just to confirm, which browser are you using to access Pogo?

Arrenai 🐱

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I use Chrome almost exclusively.  Ever other account saves the password

Thanks

Hey there, @piecherryl. Thanks for the update.

In Chrome, do you have Do Not Track set as active?

Arrenai 🐱

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under settings, privacy & security I don't see the do not track?

Hey there, @piecherryl. Thanks for asking.

It will be under: Settings > Privacy & Security > More (You'll need to click it to expand it.) 🙂

Arrenai 🐱

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Hey there, @VeryVeryJoyful.

I just merged your post in with another similar thread. Let's see if we can help you out, as well.

Can you let me know if you have third-party cookies enabled, Do Not Track not enabled, and that you don't have your browser set to delete cookies on exit? Also, which browser do you use to play Pogo? It would help a lot.

Arrenai 🐱

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Hey there, @VeryVeryJoyful.

I received your DM. You should be able to reply by using the Reply or Quick Reply options under my post. The thread is currently open for replies.

Please make sure you have third-party cookies fully enabled. There are multiple cookies required for Pogo, including other EA website cookies that may not be under pogo.com that do affect your Pogo gameplay and sign-in.

Arrenai 🐱

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