Forum Discussion

Rising Rookie

Re: Poker Town - Season Pass - Can't collect Rewards - Error

For 3 days, I have been unable to collect the prizes from the Hollywood Event. I have 3 prizes I've been unable to collect. Every time I try, I get a 'Unfortunately, your progress could not be saved', and then I have to refresh and start over. Any idea when this may get addressed?

No RepliesBe the first to reply

Featured Places

Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 7 hours ago

5,365 Posts

Community Highlights

New to the EA Forums? Start here!
EA_Lanna
Community Manager
27 days ago
[POGO] How to Contact EA Support
EA_Lanna
Community Manager
7 months ago
How to Report a Problem on Pogo - Complete Guide
abbycattx
Hero+
6 months ago
Pogo Troubleshooting Guide
EA_Illium
EA Staff (Retired)
4 years ago

Recent Discussions

Merge Academy is frozen and I never receive pogi bonuses for Merge Academy.
Merge Academy is my favorite game in Pogo. I play it every day. There are always bonuses from Pogis and other things and I always choose Merge Academy to get more coins and energy. Those items NEVER ...
DonnaTexas7
1 minute ago
Trizzle freezes on mobile device.
I can play Trizzle just fine on any PC but if I try to play on my Android phone it freezes after I make my first move. The dolls lift up and come together, the squares start to flash and then the gam...
AutoMastersWI
6 minutes ago
Merge Academy - Won't save progress
In Treasure Trove, every time I save my progress and return later, it has started back in the beginning, not saving anything. This has happened 4 times so far.
nrsvicki
8 minutes ago
Contacting EA Help
It appears that there is no way to actually contact support anymore. The BETA chat just captures information very rigidly and just redirects back to a web page with a suggestion (unhelpful) which sa...
angerZQlzwQf
38 minutes ago
Poker Town - Prize Track reset to zero
Background: A few weeks ago, I spent 150 gems to do the pogo premium prize track in Poker Town. Last night I had 5110 gems out of 5335 and was supposed to have a day left to complete it for the grand...
ang4vols
1 hour ago