Forum Discussion
1 Reply
- EA_Arrenai5 years ago
EA Staff (Retired)
Hey there, @GaellicPrincess. I'm just checking in. Are you still having trouble with Jigsaw Treasure Hunter HD?
Let's give a few things a try here to see if it improves loading for you.
- Please give it a few minutes to load for the first time. This narrows down if it is just slow to load, or is outright failing to load.
- If it continues to not load, please try our HTML5 troubleshooting. These steps are built out specifically for loading issues like the one you describe, and have helped many people.
- If you try the troubleshooting and still are not able to get into Jigsaw Treasure Hunter HD, can you share your browser information from the Pogo Compatibility Tool, as well as your DxDiag? If you can attach it as a file to a post, I'd love to take a look.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.
Featured Places
Pogo Technical Issues & Bugs
Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.Latest Activity: 1 hour agoCommunity Highlights
- EA_Lanna28 days ago
Community Manager
- EA_Lanna7 months ago
Community Manager
- EA_Illium4 years ago
EA Staff (Retired)