OK, EA. With the fix in place, the days in Pogo Daily Sudoku are staying unlocked when players make daily visits to the game, regardless of whether they play any puzzles. Thank you and well done.
Now that the technical part of the issue is handled, how about making with some customer service and making arrangements for players to be able to get to those days which were affected by the bug? April 20 to June 14, if I remember the dates correctly.
If you do nothing, the message you send is, "EA doesn't give a rat's rump about customer service." If you would prefer for people to get a different impression, then it would behoove you to do something about the glitch-affected days.
It seems to me that the simplest solution would be to simply grant everyone enough keys to unlock all of the affected days. That would make things right for everyone, regardless of whether they used keys to unlock days before they realized it was a glitch. And as for players who played at least one puzzle a day in that time span and were fortunate enough to have the days stay unlocked, they get a bonus for their diligence. Or maybe they could be given the option to redeem the keys for gems?
That last is just a thought; I figure that would be more complicated. But simply granting enough to keys to unlock the affected days would square things up for everyone. More than that, it would be the right thing to do and would give EA a chance to come off as attentive service providers rather than uncaring techies.
Please and thank you!
