Forum Discussion

grammaticalcs's avatar
5 years ago
Solved

SCAMMERS claiming to represent EA or Pogo

Scammers. I was scammed yesterday because a pop up told me the reason my game was frozen is I had a virus.  I was distracted and fell for the scam, which I never do.  Lesson learned.

Beware these scammers!!!!  Some guy named David ask if you need help?  Then he tells you to call [removed phone number] for tech support, some guy calling himself Mac Brown.  Next thing he has talked you into buying program to protect you from internet virus. Next he tells you he has to go into your computer. Big mistake.  I wound up cancelling my bank card, after I realized I had been scammed.  BEWARE.

[CM edit - Removed scam phone number.]

  • Hey there, @grammaticalcs.

    Thanks so much for the report. I'll pass it along to the appropriate parties. We really appreciate the info.

    For help with an EA game from our game advisors, we advise ever only going to our EA Help website, the Pogo Help website, or our official and verified EA Help social media accounts (Twitter, Facebook). If it doesn't have ea.com, pogo.com in the address URL, or if the social media account doesn't have a verified checkmark, then it's not an official EA site and you shouldn't share any information about yourself or your account to them.

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

2 Replies

  • EA_Arrenai's avatar
    EA_Arrenai
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 years ago

    Hey there, @grammaticalcs.

    Thanks so much for the report. I'll pass it along to the appropriate parties. We really appreciate the info.

    For help with an EA game from our game advisors, we advise ever only going to our EA Help website, the Pogo Help website, or our official and verified EA Help social media accounts (Twitter, Facebook). If it doesn't have ea.com, pogo.com in the address URL, or if the social media account doesn't have a verified checkmark, then it's not an official EA site and you shouldn't share any information about yourself or your account to them.

    Arrenai 🐱


    Did you receive an awesome, helpful response? 👍 +XP!

    Was your issue resolved by a great post? 🙌 Accept as Solution

    ASK. ANSWER. LEVEL UP.

  • @grammaticalcs      Thank you for this timely warning.  One can never be too vigilant nowadays!

     You might also want to consider running at least 1 security scan. There is a multitude of free programs such as Malwarebytes or SUPERAntiSpyware that will easily & quickly search for any compromises. ESET Online Scanner has a 1-time scan tool available immediately & completely free for Windows users.  Windows Defender or Zemana Anti-Malware are both good

    programs to use to look for threats.   Please stay safe, grammaticalcs.  All the best.  Take care.   😎    

About Pogo Technical Issues & Bugs

Join the Pogo community to talk about game issues, browser and HTML5 troubleshooting, and report bugs in the games.4,259 PostsLatest Activity: 4 hours ago