Solved
Several games having black boxes making the unplayable.
I am having problems with Stack HD and Yahtzee wild. I am getting black boxes in both, which makes Stack'em completely unplayable. It is not my computer as I have recently played Stack'em and made...
Hi @Player_cjcmoich @and4099iPUJc
Can you try going through the following steps and let us know if you continue running into issues after?
- Restart your device and modem/router then try to load your game
- Clear your Cache/Cookies (<-- link)
- Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates
- Try with your Browsers Incognito/Private Mode (This may require you to manually sign in)
- Try another Browser (Chrome, Edge, Safari)
- Check your device meets the Requirements (<-- click here) to play POGO games
If you continue to run into issues Please Let us Know:
- Screenname:
- Device Make/Model:
- Which Web Browser (and Version) is being used:
- Are you getting an Error Message? (If so what is it)
Cheers!
