OK, I tried to do the "fix" myself, but no good. I am 73 and NOT tech savvy, but I did manage to stumble into device mgr. I followed the rest of the instructions, but device mgr. messaged that all drivers are up to date. I'm still having the same problem with slow games!
BTW, I don't have XP, I have Windows 10 on Edge.
EA Staff (Retired)Hey there, @wagator.
I'm sorry to hear that you've had a rough time with the fix posted. When you check chrome://gpu or edge://gpu (depending on if you're using Chrome or Edge), does it show that hardware is accelerated, or that it is unavailable?
Arrenai 🐱
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me too no browsers work
EA Staff (Retired)Hey there, @bwheeler69.
Did you have a chance to try the fix linked above yet? It has worked for many people so far. Please let me know how it goes for you.
If you're still having trouble after trying the fix, can you post your Pogo Compatibility Tool information? I'll be happy to take a look.
Arrenai 🐱
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All games are running VERY SLOW !!!!!! Please fix or I'm out !!!!!!
If hardware is not accelerated, how do you fix it? I did the Quick Fix and updated my driver. Still a problem.
EA Staff (Retired)Hey there, @manda52p.
When you do chrome://gpu or edge://gpu (depending on your browser), does it have any AMD errors? Often times there's a separate link to update the drivers there if there's a new driver available.
If you'd like, you can post your GPU results here and I can take a look.
Arrenai 🐱
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Fix didn't work and neither did work arounds with an EA tech help! Hardware is still disabled yet both my windows and lenovo products are up to date. Original fix states the drivers are the most recent. Please help all of us as I am not alone with this matter. Thank you,
Me, too! I am this close to canceling Pogo all together!
This fix was posted by Player_6qdt7pcs and it worked for me so I am reposting it, and its very easy to do.
I read through a lot of the posted complaints, and the posted suggestions from POGO and from Pogo Players. I tried to fix my "Slow" computer games by doing the things as suggested by Pogo Llama, but to no avail. I kept reading through the list of suggestions, and "super fixes" from Pogo Players who were more computer/tech savvy than I am. I finally got to the post done by camido on Oct 18, 2020, 12:04 pm.
And I quote: "Another pogo player found the fix for it. In your address bar type chrome://flags then click on override software find rendering list and enable it. click relaunch and that should do it. My games are working fine since doing this. If using edge type edge://flags and follow same instructions. VERY EASY and it works. None of the tech help pogo gave worked."
I was dubious, but went ahead anyway, thinking what do I have to lose? My games weren't getting better on their own!! and it worked. Right away, No waiting,
I posted this here, because the Forum to post stuff about this situation has locked (i.e. closed)
Just a little FYI for all frustrated POGO PLAYERS, as I was 15 minutes ago!..
