Forum Discussion

Newcomer

6 months ago

Solitaire Home Story - not adding time lives bonuses

I win extra time but don’t get credit as of today. Last week and weeks before it might add one lives time bonus but not any additions. I am using iPad but the calculation programming should be ...

technical issues

jet5275xr

Newcomer

6 months ago

Several games will not load for me. Or they load to start page to play, then nothing.

abbycattx
Hero+
6 months ago
jet5275xr
Hello! Multiple games freezing at the start page on Mac is typically a Safari compatibility issue. Let's fix this:
Quick Safari fixes:
Safari → Settings → Privacy → Manage Website Data
Delete all entries for "pogo.com" and "ea.com"
Uncheck "Prevent cross-site tracking"
Restart Safari completely (Cmd+Q)

If still not loading:
System Settings → Privacy & Security → ensure Safari has permissions
Try reducing display resolution temporarily (some Macs struggle with WebGL)
Try Chrome or another browser for Mac

Why this happens on Mac: Safari prioritizes privacy over compatibility, automatically deleting game data it considers "tracking." This causes games to lose connection mid-load. You'll need to clear Safari data every few days, and utilize the steps given in the other posting.