Solitaire home story
As of this morning, I am unable to do any of the chores or any of the tasks in the story. I press the link but it does not take me to where I should be going. The game appears to freeze at this poin...
Forum Discussion
I am using Safari. When I click on a chore it just goes back to the section I was in. Also cannot move to another section to do the chores in that. Also tried to do a chore in the story and it didn't work and took over 200 gems from me, got them back though when I exited the game. Never had any problem before yesterday morning.
EA_Lanna
Community Manager
Community ManagerHi C00kiepress,
Thanks for joining the discussion and sharing that information; it's been helpful.
Since you’re on Safari, that may be part of the issue. While some Pogo games can load in Safari, it’s not one of the officially supported browsers as listed in our EA Help guide. HTML5 features (like what Merge Academy uses for chores and sections) can behave unpredictably on unsupported browsers. I recommend trying the game in Chrome, Firefox, or Edge. That’ll help you rule out if Safari is behind the freezing and task failures you're seeing.
Glad to hear the Gems were restored after exiting. 😊 If anything like that happens again, definitely take note of which chore or task triggered it.
- EA_Lanna
I have always used Safari an am up to level 1924 and have never had a problem before.
Husband uses Brave and that no longer works for chores either and he never had a problem before
