Forum Discussion
Hey there, @abc1525303083.
I'd love to look into this for you. What happens when you change seats? Does the game stop responding, as though it is frozen?
If you haven't given it a try yet, please try running through our HTML5 troubleshooting. It's great for freezing, loading, and graphical issues in HTML5 games.
Arrenai 🐱
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Yes that's what happens all the time and we end up not being partners we would really like some help with this I complained before but no one did anything
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @abc1525303083.
Have you had an opportunity to try the troubleshooting I linked in my last reply yet? It has helped a lot of people out so far. Please give it a try and let me know how it goes.
Arrenai 🐱
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- 6 years ago
Sorry I have no idea how to do it
- EA_Arrenai6 years ago
EA Staff (Retired)
Hey there, @abc1525303083.
Just click on the HTML5 troubleshooting link, which will open a new tab. It will have step by step things to try, such as rebooting your computer. If you get stuck on any specific part of it, please let me know and I'll be happy to walk you through it.
Arrenai 🐱
Did you receive an awesome, helpful response? 👍 +XP!
Was your issue resolved by a great post? 🙌 Accept as Solution
ASK. ANSWER. LEVEL UP.