Sweet Tooth Freezing
I get within the last 10 or 15 moves of a level and the game is freezing on me (and I cleared my cache yesterday and have no internet issues). Anyoner else having this problem??
Forum Discussion
Mine has been doing it for a while now. I've had to give up on badges due to the problem. It hasn't changed no matter what computer I use, what browser I have used, nothing. It is very frustrating
Hello! Sorry to hear about the frustration with loading Sweet Tooth. There are a few other steps you can try to resolve the issue:
Troubleshooting Steps:
Clear Browser Cache and Cookies: Temporary files or corrupted cookies might be causing issues. Clearing them often helps.
Update Your Graphics Driver: Troubleshooting graphics on PC An outdated or faulty graphics driver can cause various issues. Try updating your graphics driver to see if this helps resolve the problem.
Power Cycling: Unplug your router, let it sit for 2-3 minutes, then plug it back in. This rebooting helps clear the cache on the router and helps with updates. Additionally check the quality of your Ethernet Cable (CAT cable) to ensure you are getting top speed from your provider. There should be a number on the cord, the best at this time is 6 and up!
Updates: Ensure you have the latest update and patches for your system. Our computers have several programs running all at once, on occasion if one is trying to update behind the scenes or fails to update completely this could cause a lag in performance.
High Usage: Freeing up system memory by closing other tabs and applications is a simple but effective way to improve performance when playing HTML5 games.
Check your Hardware Compatibility: Make sure your device meets the minimum requirements for Pogo. You need at least 8GB of RAM. Not having enough memory can make webpages slow to load, timeout, freeze and exit abruptly. System requirements to play Pogo games
Lower Your Monitor’s Refresh Rate
Right-click your desktop → Display Settings → Advanced Display Settings
Set Refresh Rate to 60Hz
This helps stabilize gameplay for certain HTML5 games
Disable GPU Hardware Acceleration
Go to Display Settings → Graphics Settings
Click Change default graphics settings
Turn off Hardware-accelerated GPU scheduling
This reduces crashes caused by graphics overload
Disable Pop-Up Blockers
Pop-up blockers can interfere with game loading
Temporarily disable them while playing Jigsaw
Additional Troubleshooting Steps > Pogo Troubleshooting Guide
If you continue experiencing problems, please share the device you're using, the web browser, your screen name, and any error messages you might be encountering.
😊Please feel free to reach out again and let us know how it goes!
