Trizzle freezes after making a move

First, thank you for your reply. I appreciate your taking the time to post a message.
Now comes the "I'm not shooting the messenger" rest of my reply. :)  This isn't directed to you personally, but to Pogo/EA. You're posting the script you were provided and making sure that messages are answered.

Blaming the user and the user's computer for *your* [Pogo/EA] software not functioning properly is annoying at best. Assuming the user doesn't know anything about how computers work, how software works, the difference between test environments and live servers, etc. is condescending. 

Trizzle is possibly old(er) software that Pogo will not or cannot fix, for any number of reasons (economic feasibility, old software not compatible with newer systems, etc.). I do not have to make changes to my computer settings for any other Pogo game except Trizzle. It's silly to expect users to change settings (and then change them back to normal settings) for just. one. game. So I will write off Trizzle as unplayable and leave it at that, ignoring any daily or weekly challenges because I will not be able to complete them. Great for those whom the game still functions, not so much for me. It is what it is. I reached out to let Pogo/EA know of a problem with a game and received the answer "no, not going to fix it" in so many words.

Though I *was* able to complete the most recent daily -- loading the game, making one move and the game freezing, counted as reaching Level 1. So I failed to play the game eight times in a row and completed the challenge. Amusing... sorta. :)

I'll continue playing other Pogo games, including the new Matching Moments game, which I am very much enjoying. And playing solo for nearly all of them. I used to be able to join my husband (who has a Pogo account too) to play Dice City Roller together, or Spades, but months ago found that he can't join my private group, nor me join his. But that's another problem for maybe another thread.