For two days whenever I make the first move on Trizzle, the screen (mostly) freezes. Some of the images will twitch around on the screen but I can't make any plays. Playing on Windows desktop - chrome Version 96.0.4664.110 (Official Build) (64-bit). I have deleted my cache and still no results. No other games seem affected.

Hi @Wolfn7 Thanks for the update if you wish to try looking into the issue further, once you have a moment can you try the following troubleshooting? Restart your device and modem/router then try to load your game Clear your Cache/Cookies (<-- link) Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in) Check your device meets the Requirements (<-- click here) to play POGO games

Trizzle is freezing | EA Forums

26 Replies

redsabrina76
4 years ago
@Wolfn7 I've been having the same problem. Has anyone gotten back to you on what to do or why? I see no response here but wondering if they emailed u or something
Wolfn7
4 years ago
They told me to disable hardware acceleration in chrome - which allowed a move to complete but it was extremely slow and my computer didn't like it at all. I give up.
Wolfn7
4 years ago
@redsabrina76 I had to turn in a ticket
Moogan1201
4 years ago
@Wolfn7 My suggestion, try a different browser than you normally use to see if you have better results.
Wolfn7
4 years ago
@Moogan1201 Thanks I have.
EA_Illium
EA Staff (Retired)
4 years ago
@Wolfn7 Wanted to confirm If you are still running into issues with Trizzle?
Wolfn7
4 years ago
@EA_Illium Yes, I jut don't bother playing it anymore
EA_Illium
EA Staff (Retired)
4 years ago
Hi @Wolfn7 Thanks for the update if you wish to try looking into the issue further, once you have a moment can you try the following troubleshooting?

Restart your device and modem/router then try to load your game

Clear your Cache/Cookies (<-- link)

Check your Device (<-- Link) for updates, Check for Browser (<-- link) Updates

Try with your Browsers Incognito/Prive Mode (This may require you to manually sign in)

Check your device meets the Requirements (<-- click here) to play POGO games
DietPepsiKid2UV
4 years ago
@EA_Illium I've had this same problem with Trizzle for over a month, I have already done all that you suggested above. Nothing works to fix the problem. I can play all other pogo games without problems.
dbtomczak
4 years ago
Same here. Trizzle will freeze on the first move, every time. I am playing on a Mac using Chrome v. PTD400AD.