Trouble with several games

sklshrnk63​ 

Hello! Sorry to hear you're having trouble getting into several games, that should not be happening, and I can see how that could be incredibly frustrating.

I can confirm that Mahjong Sanctuary and Farm Merge Valley are both loading and playing successfully on the Pogo website! This points to a possible configuration or settings issue on a device. There are a couple of guides to check out to help with device troubleshooting that cover exactly the kind of situation you are describing. Please take a moment to check them out as they walk you through all the steps in detail:

• Pogo Game Loading: Troubleshooting Guide for PC and Laptop Users
• Pogo Game Loading: Troubleshooting Guide for Tablets and Phones
• Pogo Troubleshooting Guide
• Chrome Loading Issues → Fix connection and loading errors in Chrome - Computer - Google Chrome Help
• Firefox Loading Issues → Firefox can't load websites but other browsers can | Firefox Help
• Microsoft Edge → What to do if Microsoft Edge isn't working | Microsoft Support
• Safari → If Safari doesn't work as expected on Mac - Apple Support

These cover everything from clearing cache and cookies, updating your browser, graphics drivers, browser extensions and much more!

📋 Still Having Issues?

Contact EA Help directly anytime, for FREE private assistance → Pogo – Official EA Help support

Report A Problem here in EA Pogo Forums with detailed information → How to Report a Problem on Pogo - Complete Guide