Forum Discussion

New Novice

4 days ago

Trouble Signing in to Pogo

Today the POGO.COM website on Microsoft Edge is not allowing me to sign in with my email. I am transmitting this discussion and to get immediate help on FireFox which I do not want to use and I want ...

firefox

Sharkypoolplayer

Seasoned Newcomer

4 days ago

Hi, I am having trouble logging into my account, there is two (2) log ins on my account and they are as follows.

First one is Log In: [REMOVED]

P/Word: [REMOVED]

This account is never used and is years old.

2. Log in: [edit: email address removed]

P/Word [REMOVED], this is the account that I am using and the Sharkypoolplayer account needs to be deleted but I can't find how to delete it. When I try to log in comes up as page not found go back to home page.

I have only just renewed my account for another twelve months so it is useless at the moment, please advise and can I get you to delete the Sharkypoolplayer account.

Thanks Barry

Edit: Removed personal details. Do not post your login credentials publicly. This enables others to hijack your account. -CM

MomZu
New Ace
4 days ago
LOL - they edited out the email address but not the "P/Word"???
EA_Aljo
Community Manager
3 days ago
Hello. Please do not post personal details on public forums. I removed your username/password to help protect your account. Please open a case with an advisor by using the 'Contact us' button at the bottom of our account support article so they can assist. Thank you.
- MomZu
  New Ace
  3 days ago
  EA_Aljo FYI - you still missed a password. Guess that is representative of so many things around here. 😕
  - EA_Aljo
    Community Manager
    3 days ago
    Thank you. It's been removed. Appreciate the call out.
- Sharkypoolplayer
  Seasoned Newcomer
  2 days ago
  Hi, I tried to do that and I didnt know that it was a public forum and I found it very difficult to navigate your page to submit a complaint or problem. you need to simplify your ease of submitting compaints or problems as I and many other people are well in to our sixties and are not computer savvy.
  - EA_Aljo
    Community Manager
    13 hours ago
    Hello. Can you tell me what is happening when you try to open a case? Is there a step you're not sure about? Thank you.